Company name: 21 INVEST FRANCE
Business Entity: SOCIETE PAR ACTIONS SIMPLIFIÉE
Headquarters: 9 AVENUE HOCHE – 75008 PARIS – France
Share Capital: 1,427,925 €
Registry Number: 421 257 270 RCS PARIS
SIRET: 421 257 270 00015
APE code: 6630Z
VAT number: FR47.421.257.270
Phone: +33 (0) 1 56 88 33 00
Fax: +33 (0) 1 56 88 33 20
21 Invest France is a portfolio management company approved by the French Financial Markets Authority (AMF) under the number GP 99-06 on February 1999 with the status of alternative investment fund manager under European Directive 2011/61/EU. 21 Invest France manages professional private equity investment funds not subject to AMF approval and reserved for qualified investors.
The attention of investors is drawn to the fact that investing in funds managed by 21 Invest France presents inherent risks.
As a result, and prior to any investment decision, we recommend investors to take note of warnings and risk factors set forth in the regulations of the Fund.
Policy to prevent and manage potential conflicts of interests
In accordance with the current regulation, 21 Invest France has a policy for preventing and managing potential conflicts of interests to detect and, if necessary, to deal equitably conflicts of interests which may arise in conducting activities. The identification of conflicts of interests led 21 Invest France to develop a mapping of the main sources of potential conflicts of interests resulting from its organization and/or its activities which could be detrimental to the interests of its clients.
Client complaints management
In accordance with the current regulation, 21 Invest France has established a procedure for the management of client complaints.
Only statements regarding customer dissatisfaction against 21 Invest France are concerned. Information requests, advice, clarification or service delivery are thus excluded from this policy.
Any complaints may be addressed to Mr. Stéphane Perriquet, Head of Compliance and Internal Control at 21 Invest France:
- Phone: +33 1 56 88 33 00
- Fax: +33 1 56 88 33 20
- Mail: 21 Invest France, 9 avenue Hoche, 75008 Paris
- Email: firstname.lastname@example.org
21 Invest France (i) will acknowledge receipt of the complaint within a maximum period of ten business days (except when the answer can be provided within this period), and (ii) shall respond to the client by email or mail within a maximum period of two months from the date of receipt of the claim, except in the event of duly justified special circumstances of which the client will be kept informed.
In case of rejection or refusal to satisfy all or part of the claim, the response provided will specify the possible remedies, including reference to and details of the “Médiateur” of the French Financial Markets Authority:
Autorité des Marchés Financiers
Médiateur de l’AMF
17 place de la bourse
75082 Paris Cedex 02
A mediation form is available on the AMF website
The AMF’s mediation charter is accessible on the AMF website
The process is confidential and no specific fee will be charged to the client for the processing of the latter’s complaint.
Code de déontologie France Invest_ Version AGE 2018
Règlement de déontologie _ France Invest – AMF _ Avril 2013
Please note that separate policies are adopted by the individual management companies in order to respect local market legislation and requirements.